https://community.arlo.com/t5/Arlo-Q/Disable-Audio-for-shared-accounts/m-p/1838065#M11323 Hello,<BR />I purchased my Arlo Q almost 2 years ago. I chose this product rather than other brand for a specific function: being able to share only the video without audio. And it worked well for a time. As administrator, I turned off the audio &amp; microphone. Other accounts I shared the camera with<BR />(guests) could not change this setting. They only had the video. But.. recently (not sure when it started - maybe after a software update?), I realized than guest accounts can activate / deactivate the audio for themselves. My control as Administrator is not global anymore ! Everyone can choose.<BR /><BR />This is not what I wanted.<BR />1. Is this behavior normal ?<BR />2. I want to prevent guest accounts to have audio. Do you have any solution ?<BR />Thank you. Wed, 03 Nov 2021 12:32:26 GMT Neozea 2021-11-03T12:32:26Z https://community.arlo.com/t5/Arlo-Q/Disable-Audio-for-shared-accounts/m-p/1838065#M11323 Hello,<BR />I purchased my Arlo Q almost 2 years ago. I chose this product rather than other brand for a specific function: being able to share only the video without audio. And it worked well for a time. As administrator, I turned off the audio &amp; microphone. Other accounts I shared the camera with<BR />(guests) could not change this setting. They only had the video. But.. recently (not sure when it started - maybe after a software update?), I realized than guest accounts can activate / deactivate the audio for themselves. My control as Administrator is not global anymore ! Everyone can choose.<BR /><BR />This is not what I wanted.<BR />1. Is this behavior normal ?<BR />2. I want to prevent guest accounts to have audio. Do you have any solution ?<BR />Thank you. Wed, 03 Nov 2021 12:32:26 GMT https://community.arlo.com/t5/Arlo-Q/Disable-Audio-for-shared-accounts/m-p/1838065#M11323 Neozea 2021-11-03T12:32:26Z https://community.arlo.com/t5/Arlo-Q/Disable-Audio-for-shared-accounts/m-p/1838244#M11329 <P>Hi Neozea,</P> <P>&nbsp;</P> <P>Try turning off "Allow Access Rights" for the guest accounts who have access to your cameras. You can read more here:</P> <UL> <LI><A href="https://kb.arlo.com/1103229/What-privileges-do-my-friends-have-when-I-grant-them-access-rights-in-my-Arlo-account" target="_blank">What privileges do my friends have when I grant them access rights in my Arlo account?</A></LI> <LI><A href="https://kb.arlo.com/1101077/How-do-I-edit-my-friend-s-privileges-in-my-Arlo-account" target="_blank">How do I edit my friend's privileges in my Arlo account?</A></LI> </UL> Thu, 04 Nov 2021 21:06:00 GMT https://community.arlo.com/t5/Arlo-Q/Disable-Audio-for-shared-accounts/m-p/1838244#M11329 JessicaP 2021-11-04T21:06:00Z