https://community.arlo.com/t5/Arlo-Q/Cannot-connect-after-entering-name-and-time-zone-Shows-error/m-p/1817334#M11148 <P>I have the same issue. Once&nbsp; I set the timezone and hit okay the setup fails.</P> Tue, 13 Apr 2021 15:57:52 GMT Swansey 2021-04-13T15:57:52Z https://community.arlo.com/t5/Arlo-Q/Cannot-connect-after-entering-name-and-time-zone-Shows-error/m-p/1815963#M11122 <P>After enter my arlo q name and timezone, it goes please wait to connect screen for 1 second then go directly to cant connect screen like in the picture. Tried to reset many time but doesn’t work. Please help<BR />Thanks<BR /><BR /></P><BR /><IMG src="http://community.arlo.com/t5/image/serverpage/image-id/421847i27341A67236906CC/image-size/large?v=v2&amp;px=999&amp;whitelist-exif-data=Copyright" border="0" alt="B196AF36-7475-4974-B988-1E98A341AFE0.png" title="B196AF36-7475-4974-B988-1E98A341AFE0.png" /> Thu, 01 Apr 2021 17:02:05 GMT https://community.arlo.com/t5/Arlo-Q/Cannot-connect-after-entering-name-and-time-zone-Shows-error/m-p/1815963#M11122 Anguyen583 2021-04-01T17:02:05Z https://community.arlo.com/t5/Arlo-Q/Cannot-connect-after-entering-name-and-time-zone-Shows-error/m-p/1815998#M11124 <P>Use the Contact Support link at the bottom here. Then click on Live Chat and try the chatbot that pops up. If that doesn't lead to a resolution, continue on to a support agent.</P> Thu, 01 Apr 2021 13:09:04 GMT https://community.arlo.com/t5/Arlo-Q/Cannot-connect-after-entering-name-and-time-zone-Shows-error/m-p/1815998#M11124 jguerdat 2021-04-01T13:09:04Z https://community.arlo.com/t5/Arlo-Q/Cannot-connect-after-entering-name-and-time-zone-Shows-error/m-p/1817334#M11148 <P>I have the same issue. Once&nbsp; I set the timezone and hit okay the setup fails.</P> Tue, 13 Apr 2021 15:57:52 GMT https://community.arlo.com/t5/Arlo-Q/Cannot-connect-after-entering-name-and-time-zone-Shows-error/m-p/1817334#M11148 Swansey 2021-04-13T15:57:52Z