topic Re: Arlo Q night vision not working after last firmware? in Arlo Q

Arlo Q night vision not working after last firmware?

Stevenfrenchy — Thu, 10 Dec 2020 07:57:15 GMT

Hello there

My night vision does not seem to work these days photo attached

restarted

LED and off

red circle is there when turning off light though

any help at all please?

TomMac — Thu, 10 Dec 2020 12:47:47 GMT

I wold recommend you do a full reset of the Q... hold reset for about 10 secs till it flashes, then reinstall as if new

Stevenfrenchy — Thu, 17 Dec 2020 09:23:32 GMT

hello thanks for the reply unfortunately this did not help, night vision is still bad 😞

can't believe the last firmware broke everything

jguerdat — Thu, 17 Dec 2020 13:48:51 GMT

The last firmware update was back in late July. Pretty unlikely that is causing something now.