Fast blinking amber, blue, and purple

emjenkins29 — Mon, 31 Aug 2020 17:54:13 GMT

I just moved to a new apartment and have set up my new wifi. I went to set up my Arlo and connect it to the new internet and I can't get it to work. I've never had any issues with it at all and am upset this is happening. I've tried a bunch of troubleshooting stuff but haven't gotten anywhere with it. I am connected to a 2.4ghz network, so that's not the issue. I've tried resetting it, that doesn't work either. At first, I could get it to scan the barcode and chime, but then my phone would never discover the device after searching. Now after holding the sync button, it's quickly flashing between amber, blue, and purple. I'm not sure what to do and I'm out of my 1-year warranty and can't afford a new one! I appreciate any help!

Re: Fast blinking amber, blue, and purple

ShayneS — Tue, 01 Sep 2020 23:02:06 GMT

Hi @emjenkins29

The last thing to do would be to perform a factory rest on the camera then try and pair again.

topic Re: Fast blinking amber, blue, and purple in Arlo Q

Fast blinking amber, blue, and purple

Re: Fast blinking amber, blue, and purple