topic Re: Images purple/red in Arlo Q

Arlo q Images purple/red

FDObrussels — Thu, 21 May 2020 18:23:50 GMT

Hi,

This morning I noticed that the images on one of my cameras was red. The past days this was purple, but I was able to fix it everytime by restarting the camera using the app. Now the images are red and restarting does not solve it any longer.

Any one an idea/solution?

Thanks a lot!

Kind regards,

Fabian.

Re: Images purple/red

jguerdat — Wed, 20 May 2020 12:40:45 GMT

Hardware problems have to be resolved by usign the Contact Support link at the bottom here.

Re: Images purple/red

FDObrussels — Wed, 20 May 2020 13:37:02 GMT

Thank you... I tried, but so far no luck getting in touch with the Support Center 🙂