topic Re: Arlo Q Downloading Video from Timeline in Arlo Q

Arlo Q Downloading Video from Timeline

DAG444 — Thu, 29 Sep 2016 23:28:57 GMT

Using the Arlo Q App, or in Windows, I don't see an option to download Videos from the Time line. How is this done? IF this isn't offered when will it be offered? Having a time line where I can't download videos is worthless to me. My camera is used for security purposes.

Re: Arlo Q Downloading Video from Timeline

jguerdat — Sat, 27 Feb 2016 22:25:41 GMT

There's currently no such ability. When I wanted to capture from the timeline I used a screen capture program and recorded off the screen while running full screen. Worked well.

Re: Arlo Q Downloading Video from Timeline

JamesC — Mon, 29 Feb 2016 19:01:33 GMT

DAG444,

Currently, this is not an available feature. I encourage you to visit the Arlo Idea Exchange and post this idea there.

JamesC

Re: Arlo Q Downloading Video from Timeline

Mo_ — Sun, 15 May 2016 10:03:44 GMT

Doesn't the "Arlo Q records CVR in addition to recordings that the camera records because of rules"?

If so, is the latter limited tor the 10 GB (7 day) free capacity?

Re: Arlo Q Downloading Video from Timeline

jguerdat — Sun, 15 May 2016 14:27:27 GMT

CVR works independently of the rules/recordings. The camera is always streaming which is why your recordings also include a few seconds of video prior to the actual detection event. CVR is useful for seeing anything not recorded by motion detection.

There is no space limitattion anymore (the basic 7 day plan used to be 1GB, not 10GB). However, the plan still affects how far back you can go whether for recordings or CVR.