topic Re: Front camera too bright and other times perfect in Arlo Q

Front camera too bright and other times perfect

Lucyball — Tue, 31 Dec 2019 00:25:50 GMT

Hi
I have a camera at the front of the house abd sometimes the video is all white. It’s crazy because other times it’s perfect.
Any ideas as to what the issue is?
Thanks
Lucyball

Re: Front camera too bright and other times perfect

ShayneS — Tue, 31 Dec 2019 00:26:49 GMT

Hi @Lucyball

Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

Re: Front camera too bright and other times perfect

Lucyball — Sat, 04 Jan 2020 00:50:15 GMT

Thank you very much. I think I may have been just the positioning.