topic Re: Home app issue in Arlo Pro Security Camera 2K 6th Gen

Home app issue

Arkfanchip — Mon, 31 Aug 2026 01:00:47 GMT

After multiple resets I can add my home base to HomeKit but doorbell and cameras do not show up

Re: Home app issue

BrookeN — Mon, 31 Aug 2026 21:28:18 GMT

I can reset the token if you would like me to, that may help with the camera not showing up. Please let me know if you would like me to proceed.

Re: Home app issue

Arkfanchip — Sat, 05 Sep 2026 14:06:30 GMT

Yes please reset my token

Re: Home app issue

Arkfanchip — Tue, 08 Sep 2026 17:31:28 GMT

Yes please.

Re: Home app issue

BrookeN — Tue, 08 Sep 2026 21:33:26 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184