topic Re: PROBLEM: Arlo Pro 6 motion detection doesn't work through window in Arlo Pro Security Camera 2K 6th Gen

PROBLEM: Arlo Pro 6 motion detection doesn't work through window

mr_crusoe — Fri, 14 Aug 2026 09:51:16 GMT

I have an Arlo Pro 6th gen camera on my balcony, facing one of the entrances to the building. It's approximately 4 meters between the camera and the entrance.

The motion detection is set to 100, but it doesn't detect when someone passes the entrance. The balcony has glass walls; could that be the problem? I couldn't imagine that would be a problem, and now I'm disappointed, having invested in an extra camera that doesn't do the job.

Anyone else who have experienced that same issue, and is there a way to make it work through windows, glass?

Re: PROBLEM: Arlo Pro 6 motion detection doesn't work through window

TomMac — Fri, 14 Aug 2026 12:20:40 GMT

Sorry, but that camera will not work thru glass ( as you found out )...

It's detection method uses IR which is blocked by the glass.

You need to mount it without going thru glass.

You would need a camera that uses Pixel detection ( sees changes in actual picture )

I'm unaware of any outdoor cameras with this method currently produced by Arlo.

Or maybe the camera need ac power as some may switch over to pixel detect ?

Re: PROBLEM: Arlo Pro 6 motion detection doesn't work through window

StephenB — Fri, 14 Aug 2026 12:23:17 GMT

@TomMac wrote:

You would need a camera that uses Pixel detection ( sees changes in actual picture )

I'm unaware of any with this method currently produced by Arlo.

If the balcony is enclosed and has power, then the Essential Indoor cameras should work.