https://community.arlo.com/t5/Arlo-Pro-5S-2K/24-7-monitoring-and-Direct-Dispatch/m-p/1928776#M946 <P>I"m trying to better understand what 24/7 monitoring and direct dispatch services do?&nbsp; We are trying to use arlo to monitor for late night thefts. If Arlo alarm is triggered by a person, will 24/7 monitoring folks confirm there is a person and dispatch a police response? Or does the system still rely on me waking up and dispatching police by tapping a button on the app? Simplisafe dispatches police directly, so we have been using that system so far.&nbsp;</P> Thu, 21 Sep 2023 17:15:38 GMT swyrt 2023-09-21T17:15:38Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/24-7-monitoring-and-Direct-Dispatch/m-p/1928776#M946 <P>I"m trying to better understand what 24/7 monitoring and direct dispatch services do?&nbsp; We are trying to use arlo to monitor for late night thefts. If Arlo alarm is triggered by a person, will 24/7 monitoring folks confirm there is a person and dispatch a police response? Or does the system still rely on me waking up and dispatching police by tapping a button on the app? Simplisafe dispatches police directly, so we have been using that system so far.&nbsp;</P> Thu, 21 Sep 2023 17:15:38 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/24-7-monitoring-and-Direct-Dispatch/m-p/1928776#M946 swyrt 2023-09-21T17:15:38Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/24-7-monitoring-and-Direct-Dispatch/m-p/1928796#M948 <P>swyrt,</P> <P>&nbsp;</P> <P>For more information on professional monitoring, take a look here: <A href="https://kb.arlo.com/000062864" target="_blank">https://kb.arlo.com/000062864</A></P> <P>&nbsp;</P> <P>Monitoring experts will attempt to first contact you but not to worry, if you cannot be reached, the appropriate emergency personnel will be dispatched to investigate.</P> <P>&nbsp;</P> <P>JamesC</P> Thu, 21 Sep 2023 20:10:41 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/24-7-monitoring-and-Direct-Dispatch/m-p/1928796#M948 JamesC 2023-09-21T20:10:41Z