https://community.arlo.com/t5/Arlo-Pro-5S-2K/HomeKit-reset-token-thanks/m-p/2479655#M6435 <P>You have two basestation on the account. One of them appears to be offline. I sent the token reset to the one that was online. If you need it reset for the other, it will need to be online first.&nbsp;</P> <P>&nbsp;</P> <P>I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:<BR /><BR /><A href="https://kb.arlo.com/000063184" target="_blank">https://kb.arlo.com/000063184</A></P> Tue, 05 May 2026 15:03:58 GMT BrookeN 2026-05-05T15:03:58Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/HomeKit-reset-token-thanks/m-p/2479592#M6434 <P>Hi please reset HomeKit token, thanks&nbsp;</P> Tue, 05 May 2026 01:21:47 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/HomeKit-reset-token-thanks/m-p/2479592#M6434 tmetwally2 2026-05-05T01:21:47Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/HomeKit-reset-token-thanks/m-p/2479655#M6435 <P>You have two basestation on the account. One of them appears to be offline. I sent the token reset to the one that was online. If you need it reset for the other, it will need to be online first.&nbsp;</P> <P>&nbsp;</P> <P>I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:<BR /><BR /><A href="https://kb.arlo.com/000063184" target="_blank">https://kb.arlo.com/000063184</A></P> Tue, 05 May 2026 15:03:58 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/HomeKit-reset-token-thanks/m-p/2479655#M6435 BrookeN 2026-05-05T15:03:58Z