topic Re: Betreff: Subscription in Arlo Pro 5S 2K

Subscription

Phil24k — Tue, 21 Apr 2026 16:43:16 GMT

Hello, I recently renewed my plan with a 50% discount for 6 months but when I check my invoices ( next one to pay ) it shows 289SEK - 50% =144,50 but to pay is 230.

why is it showing wrong and not as stated the 50% off ?

Betreff: Subscription

Phil24k — Tue, 21 Apr 2026 16:44:43 GMT

Re: Betreff: Subscription

BrookeN — Tue, 21 Apr 2026 19:22:35 GMT

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.

Re: Betreff: Subscription

Phil24k — Tue, 21 Apr 2026 19:54:05 GMT

It’s not possible for me to send a dm to you, I go in to the message icon and type your name but it doesn’t show up 😕

Re: Betreff: Subscription

BrookeN — Wed, 29 Apr 2026 15:48:38 GMT

@Phil24k I sent you a direct message if you could respond to that at your earliest convenience.