https://community.arlo.com/t5/Arlo-Pro-5S-2K/Pro-5-2k-camera-Cannot-get-my-camera-to-Connect-pro-5-2k/m-p/2460741#M5503 <P>After saying pling to the code, it cannot find the camera. Under units it is however recognized, but offline. Cannot switch online.&nbsp;<BR />my other essential cameras Connect fine and doorbell that came with the camera. So not charged enough?</P> Thu, 25 Sep 2025 16:43:26 GMT Martinpene 2025-09-25T16:43:26Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Pro-5-2k-camera-Cannot-get-my-camera-to-Connect-pro-5-2k/m-p/2460741#M5503 <P>After saying pling to the code, it cannot find the camera. Under units it is however recognized, but offline. Cannot switch online.&nbsp;<BR />my other essential cameras Connect fine and doorbell that came with the camera. So not charged enough?</P> Thu, 25 Sep 2025 16:43:26 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Pro-5-2k-camera-Cannot-get-my-camera-to-Connect-pro-5-2k/m-p/2460741#M5503 Martinpene 2025-09-25T16:43:26Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Pro-5-2k-camera-Cannot-get-my-camera-to-Connect-pro-5-2k/m-p/2460755#M5506 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1049048">@Martinpene</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Can you provide more details regarding the symptom you are experiencing.</P> Thu, 25 Sep 2025 21:30:32 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Pro-5-2k-camera-Cannot-get-my-camera-to-Connect-pro-5-2k/m-p/2460755#M5506 ShayneS 2025-09-25T21:30:32Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Pro-5-2k-camera-Cannot-get-my-camera-to-Connect-pro-5-2k/m-p/2460805#M5509 <P>Two suggestions, one easier than the other.&nbsp; I have 4 Arlo Pro 5, bought a month apart.&nbsp; I have over 60 WiFi devices, and the first time I disconnected 6 of them and was able to connect the 2 Arlos.&nbsp; The second set I couldn't connect no matter what I tried.&nbsp; I had a great Arlo support person who found a workaround.&nbsp; You might call them and ask them to walk you through connecting using your phone as a hot spot!&nbsp; This is what she had me do.&nbsp; Once it was connected through the hot spot I had to go back to the app where each camera was showing my WiFi network, and I had to select the network.&nbsp; The two new cameras work perfectly! Good Luck!</P> Fri, 26 Sep 2025 20:01:02 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Pro-5-2k-camera-Cannot-get-my-camera-to-Connect-pro-5-2k/m-p/2460805#M5509 RhodeIsland 2025-09-26T20:01:02Z