topic Re: Pro 5s - Scrolling Through Snapshots in Arlo Pro 5S 2K

Pro 5s - Scrolling Through Snapshots

KachinaShadow — Thu, 22 May 2025 19:43:25 GMT

@BrookeN
Perhaps you could submit this to the development team 🙂

I just picked up some Pro 5s cameras and thought I'd check out the snapshot (Low Power Mode) feature and found a couple of things that need to be fixed/added.

While scrolling through the snapshots on the app is easy, there seems to be absolutely no way to scroll through them on the web portal other that going back each time to the list of snapshots and selecting the next snapshot manually which is very time consuming. There needs to be left and right arrows added, like with the videos, so scrolling will be quick and easy.

The other issue is that when in snapshot mode, the "Activity Zones" are ignored, so if there's any plants within the frame, accompanied by a slight breeze, you are deluged with a multitude of snapshots of nothing but stills of the plants, which in video mode are outside of the activity zone, as their motion triggers the snapshot.

Paul

Re: Pro 5s - Scrolling Through Snapshots

BrookeN — Tue, 27 May 2025 13:41:42 GMT

This is already being investigated.

Re: Pro 5s - Scrolling Through Snapshots

BrookeN — Mon, 30 Jun 2025 13:47:58 GMT

@KachinaShadow this should now be resolved. Can you check and see if you are still seeing this same behavior?

Re: Pro 5s - Scrolling Through Snapshots

KachinaShadow — Mon, 30 Jun 2025 16:09:50 GMT

@BrookeN

Seems to be just fine now 😁

Here's something else, which probably belongs in a separate discussion but since we're on the subject of Pro 5S I'll go ahead and mention it.
Yesterday I found that all three of my Pro 5S cameras will not even connect when Local 2K Live Streaming is selected. Interesting thing is that with Local 2K Live Streaming NOT selected, all three connect instantly with two of them showing (in the upper left corner of the video) "Live" and one showing "2K Live" even though Local 2K Live is not selected. I have restarted the Smarthub numerous times, uninstalled & reinstalled all three cameras but nothing has changed.
Note that my two Ultra's and two Pro 3's, with Live Streaming selected, connect instantly displaying 4K & 2K respectively.

Re: Pro 5s - Scrolling Through Snapshots

BrookeN — Mon, 07 Jul 2025 13:33:28 GMT

Will you start a new post for the behavior you are seeing please.