topic Re: Cameras are not recognized in Arlo Pro 5S 2K

Cameras are not recognized

KayKayGee — Fri, 30 May 2025 22:44:44 GMT

My new cameras will not pair. I’ve tried numerous times. Checked WiFi, setting on my phone (IOS) are correct, took batteries out and reinstalled them, hit reset button, everything is fine, they scan the QR code fine and chime but the app can’t find them. I’ve tried one at a time, 2 at a time all 4. Nothing. The blue flashing lights turn to the orange and then nothing and the app can’t detect. 😡

Re: Cameras are not recognized

GeneralMeow — Fri, 30 May 2025 23:25:16 GMT

Do you have a basestation to pair to instead of WiFi? Are you using 2.4G to pair with 1st?

What kind of WIFI router do you have? Is it a mesh? Some mesh networks have trouble pairing.

I had the same problems with my mesh, so I created a pretty generic "new" SSID home WiFI configuration of 192.168.1.0/24 gateway 192.168.1.1 and DNS is the gateway that forwards to Google and Cloudflare. With this configuration, the Pro5 cameras could pair for me.