topic Re: Subscription for Pro 5S in Arlo Pro 5S 2K

Subscription for Pro 5S

mwinters65 — Thu, 10 Apr 2025 22:44:03 GMT

Can you get recordings from a Pro 5S 2 K without having a subscription?

Re: Subscription for Pro 5S

StephenB — Thu, 10 Apr 2025 23:36:17 GMT

@mwinters65 wrote:

Can you get recordings from a Pro 5S 2 K without having a subscription?

Recording in the Arlo Cloud require a subscription.

You can purchase a VMB4540 or VMB5000 smarthub, and connect the Pro 5S camera to that. Then you can use the direct access to local storage feature (which does not require a subscription). While many people do that, there are a lot of limitations - one big one is that the local recordings cannot be viewed from a PC.

Re: Subscription for Pro 5S

eddyrem — Thu, 17 Apr 2025 19:15:58 GMT

How those file can be viewed?

Thank you

Re: Subscription for Pro 5S

StephenB — Thu, 17 Apr 2025 19:23:47 GMT

@eddyrem wrote:

How those file can be viewed?

See https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

Limitations include

recordings can only be accessed in the app, not the web browser (my.arlo.com)
recordings can only be accessed from the primary account (not "friend" accounts)
there are no thumbnails, recordings need to be downloaded to your phone before you see anything
no ability to make manual recordings or take snapshots
remote access requires router setting changes that many find difficult, and which do not work with some internet service providers.

Re: Subscription for Pro 5S

eddyrem — Thu, 17 Apr 2025 19:35:35 GMT

Thank you for your help.