https://community.arlo.com/t5/Arlo-Pro-5S-2K/Factory-rest-4060/m-p/2446046#M4461 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1028426">@Sjdeacon</a>&nbsp;wrote:<BR /> <P>Have been trying for hours . No good outcome&nbsp;</P> <HR /></BLOCKQUOTE> <P>How are you trying to reset it???</P> <P>&nbsp;</P> <P>The usual procedure is to remove it from the account, open the housing, and hold down the sync button until the LED flashes amber (~15 sec).&nbsp; It's best to fully charge the camera before doing this.</P> Wed, 02 Apr 2025 11:45:28 GMT StephenB 2025-04-02T11:45:28Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Factory-rest-4060/m-p/2446011#M4460 <P>Have been trying for hours . No good outcome&nbsp;</P> Tue, 01 Apr 2025 22:54:12 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Factory-rest-4060/m-p/2446011#M4460 Sjdeacon 2025-04-01T22:54:12Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Factory-rest-4060/m-p/2446046#M4461 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1028426">@Sjdeacon</a>&nbsp;wrote:<BR /> <P>Have been trying for hours . No good outcome&nbsp;</P> <HR /></BLOCKQUOTE> <P>How are you trying to reset it???</P> <P>&nbsp;</P> <P>The usual procedure is to remove it from the account, open the housing, and hold down the sync button until the LED flashes amber (~15 sec).&nbsp; It's best to fully charge the camera before doing this.</P> Wed, 02 Apr 2025 11:45:28 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Factory-rest-4060/m-p/2446046#M4461 StephenB 2025-04-02T11:45:28Z