topic Re: Cameras not on current firmware in Arlo Pro 5S 2K

Cameras not on current firmware

jfencl — Fri, 21 Mar 2025 04:34:05 GMT

I have 6 Pro 5S 2K cameras and only one is on the current firmware (1.060.34.0_18_4286fd3). How can I update the others? It looks like this current firmware has been out since Feb 27th.

Re: Cameras not on current firmware

jguerdat — Fri, 21 Mar 2025 13:16:03 GMT

Rebooting the cameras (if connected to WiFi) or your hub is a frequent solution. Reinserting the batteries would do the same thing. If no luck, try removing one camera from your account to see if reinstalling causes the update to happen.

Re: Cameras not on current firmware

jfencl — Fri, 21 Mar 2025 19:54:51 GMT

@jguerdat wrote:
Rebooting the cameras (if connected to WiFi) or your hub is a frequent solution. Reinserting the batteries would do the same thing. If no luck, try removing one camera from your account to see if reinstalling causes the update to happen.

Unfortunately, none of that worked. It even did the "searching for updated firmware" when I re-added one and it still didn't find it.

Re: Cameras not on current firmware

jguerdat — Sat, 22 Mar 2025 14:30:36 GMT

Where are you? You may be in a region where the firmware is still rolling out.

Re: Cameras not on current firmware

jfencl — Sun, 23 Mar 2025 18:09:07 GMT

@jguerdat wrote:
Where are you? You may be in a region where the firmware is still rolling out.

Idaho. And like I said, one of them did update at some point.

Re: Cameras not on current firmware

jguerdat — Mon, 24 Mar 2025 13:51:19 GMT

@JamesC , @ShayneS , @BrookeN any thoughts?

Re: Cameras not on current firmware

ShayneS — Tue, 25 Mar 2025 20:21:44 GMT

After checking into this, the firmware is in a slow-roll out release and some devices may be on a different schedule. The devices will update as the firmware continues to make it's way to production.