https://community.arlo.com/t5/Arlo-Pro-5S-2K/Don-t-appear-in-the-app/m-p/2440706#M4177 <P>That is due to it not yet being available in your region.&nbsp;</P> Tue, 18 Feb 2025 15:35:14 GMT BrookeN 2025-02-18T15:35:14Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Don-t-appear-in-the-app/m-p/2439446#M4114 <P>Hi, I have the Arlo Pro 5S 2K spotlight camera, I have it in mexico and the cameras doesn’t appear in the app</P> Sat, 08 Feb 2025 22:34:34 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Don-t-appear-in-the-app/m-p/2439446#M4114 Resendiz 2025-02-08T22:34:34Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Don-t-appear-in-the-app/m-p/2440706#M4177 <P>That is due to it not yet being available in your region.&nbsp;</P> Tue, 18 Feb 2025 15:35:14 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Don-t-appear-in-the-app/m-p/2440706#M4177 BrookeN 2025-02-18T15:35:14Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Don-t-appear-in-the-app/m-p/2455690#M5162 <P>Una solucion seria que alguien en USA te creara una cuenta aqui, asi podrias hacer el login en donde te encuentras en Mexico y podrias dar de alta esas camaras, la subscripcion de necesitarla tambien debe ser creada en USA ya que la version de la aplicacion que se decarga en Mexico no cuenta con soporte para ese modelo de camara</P> Mon, 14 Jul 2025 15:30:18 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Don-t-appear-in-the-app/m-p/2455690#M5162 Arlo-Experto 2025-07-14T15:30:18Z