https://community.arlo.com/t5/Arlo-Pro-5S-2K/Help-with-sharing-access/m-p/2438896#M4076 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/968099">@Lauraaa</a>&nbsp;wrote:<BR /> <P>I have tried to add a friend to my arlo but it still says pending on my account and will not accept them. Please can you advise&nbsp;</P> <HR /></BLOCKQUOTE> <P>Have the friend click on "create account" in the invite email on a PC (<EM>NOT a phone or tablet</EM>).&nbsp; That will open the browser to my.arlo.com.&nbsp; From there they can either log into an existing account, or create a new one.&nbsp; Note they do need to complete the two-factor authentication step on the PC.</P> Tue, 04 Feb 2025 19:41:57 GMT StephenB 2025-02-04T19:41:57Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Help-with-sharing-access/m-p/2438879#M4075 <P>I have tried to add a friend to my arlo but it still says pending on my account and will not accept them. Please can you advise&nbsp;</P> Wed, 05 Feb 2025 23:06:40 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Help-with-sharing-access/m-p/2438879#M4075 Lauraaa 2025-02-05T23:06:40Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Help-with-sharing-access/m-p/2438896#M4076 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/968099">@Lauraaa</a>&nbsp;wrote:<BR /> <P>I have tried to add a friend to my arlo but it still says pending on my account and will not accept them. Please can you advise&nbsp;</P> <HR /></BLOCKQUOTE> <P>Have the friend click on "create account" in the invite email on a PC (<EM>NOT a phone or tablet</EM>).&nbsp; That will open the browser to my.arlo.com.&nbsp; From there they can either log into an existing account, or create a new one.&nbsp; Note they do need to complete the two-factor authentication step on the PC.</P> Tue, 04 Feb 2025 19:41:57 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Help-with-sharing-access/m-p/2438896#M4076 StephenB 2025-02-04T19:41:57Z