https://community.arlo.com/t5/Arlo-Pro-5S-2K/Pro-5-is-not-charging/m-p/2438562#M4051 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/981144">@Srfrogs</a>&nbsp;wrote:<BR /> <P>My 5 pro is not charging. I spoke with an agent this afternoon who suggested to let is charge for a couple of hours and if didn’t work that it would’ve replaced under guarantee. The battery is dead and doesn’t charge.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Are you using a charger that provides 5v and at least 2a?</P> Sun, 02 Feb 2025 12:01:35 GMT StephenB 2025-02-02T12:01:35Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Pro-5-is-not-charging/m-p/2438534#M4049 <P>My 5 pro is not charging. I spoke with an agent this afternoon who suggested to let is charge for a couple of hours and if didn’t work that it would’ve replaced under guarantee. The battery is dead and doesn’t charge. The agent told me to call back. Now I get a message to subscribe if I wanted a live agent!!!</P> Mon, 03 Feb 2025 23:04:26 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Pro-5-is-not-charging/m-p/2438534#M4049 Srfrogs 2025-02-03T23:04:26Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Pro-5-is-not-charging/m-p/2438562#M4051 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/981144">@Srfrogs</a>&nbsp;wrote:<BR /> <P>My 5 pro is not charging. I spoke with an agent this afternoon who suggested to let is charge for a couple of hours and if didn’t work that it would’ve replaced under guarantee. The battery is dead and doesn’t charge.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Are you using a charger that provides 5v and at least 2a?</P> Sun, 02 Feb 2025 12:01:35 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Pro-5-is-not-charging/m-p/2438562#M4051 StephenB 2025-02-02T12:01:35Z