https://community.arlo.com/t5/Arlo-Pro-5S-2K/Arlo-Pro-5-issue/m-p/2432578#M3736 <P>Try resetting it:</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0" target="_blank">https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0</A></P> Tue, 24 Dec 2024 14:19:42 GMT jguerdat 2024-12-24T14:19:42Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Arlo-Pro-5-issue/m-p/2432546#M3735 <P>I have just purchased the Arlo pro 5 camera and having difficulties in connecting it via the app. The light flickers blue, chimes and then after a couple of minutes it states that no cameras are available.<BR />I am connected to a 2.4Ghz bandwidth, I have tried resetting it, tried on an iPhone and an android device, tried a different modem router and still experiencing the same issue.</P><P><BR />i have spoken to Arlo support through the phone which wasn’t much help and also contacted our broadband service who stated nothing is wrong from their end</P> Tue, 24 Dec 2024 09:52:24 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Arlo-Pro-5-issue/m-p/2432546#M3735 jessdine 2024-12-24T09:52:24Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Arlo-Pro-5-issue/m-p/2432578#M3736 <P>Try resetting it:</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0" target="_blank">https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0</A></P> Tue, 24 Dec 2024 14:19:42 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Arlo-Pro-5-issue/m-p/2432578#M3736 jguerdat 2024-12-24T14:19:42Z