topic Re: Smart Hub recording - VMB4540 in Arlo Pro 5S 2K

Smart Hub recording - VMB4540

Drewman88 — Thu, 12 Dec 2024 19:32:53 GMT

I have 3 different model cameras in service. Pro, Pro4 and Pro5S. All recording to Local storage in Smart Hub VMB4540.

I understand the business model. If you want instant notification to review the videos, get a plan.

I've not done any bench testing, and just going by feel. The recorded vides from my Pro5S seems to take way too long. Most of the time, it feels like 24 hours. Pro 4 feels like several hours (6?) and Pro is almost instant, just a bit slower than the Cloud.

My guess is that the video in Pro5 is 4K? Pro4 is 2K and Pro is 720p? So takes longer to process? Is there something I can adjust in terms of setting? Or it's about the business model of getting one into a plan?

I also have a Blink system, without subscription, and the Local storage is just a tad bit slower than their Cloud, like the Arlo Pro cameras. My Blink is 1080p.

Re: Smart Hub recording - VMB4540

StephenB — Thu, 12 Dec 2024 20:11:01 GMT

@Drewman88 wrote:

My guess is that the video in Pro5 is 4K? Pro4 is 2K and Pro is 720p?

The Pro 5 and the Pro 4 are both 2K.

@Drewman88 wrote:

So takes longer to process?

No, there is no processing needed for local storage. The video is simply saved as it flows from the camera to the smarthub.

Did you try restarting the hub?

Re: Smart Hub recording - VMB4540

Drewman88 — Fri, 13 Dec 2024 15:14:16 GMT

Yes, I've done restarts. So I did a time test. It took about 8 hours for the videos to be available for view. I'm using the Arlo app BTW. To be fair, I did not check every minute as it ran into dinner time and the evening.

Now that it's daytime. My 6:30am event is not available to view. It has been 90 minutes + so far. One recorded event.

Re: Smart Hub recording - VMB4540

StephenB — Fri, 13 Dec 2024 21:53:21 GMT

You could try removing the camera from the account, doing the hardware reset, and then adding it back again.

You do the reset by opening the camera and pressing the sync button inside until the LED flashes amber. (~15 seconds).

Re: Smart Hub recording - VMB4540

Drewman88 — Mon, 16 Dec 2024 15:22:04 GMT

No luck there. My recorded videos come in waves. And then it brings in 10 other videos from a few hours ago, that was triggered, recorded, and notified. It's like batch processing. 10-20 videos at a time. I don't get them while the events happened.

Re: Smart Hub recording - VMB4540

Drewman88 — Tue, 17 Dec 2024 17:47:42 GMT

To share knowledge if others also have the same question.

Previously, the videos would show up on my Feed using the app., under the Local tab. That's where I've been measuring the timing and looking for my recordings. I still don't know why there is the delay. Just to note, I still have NOT receive any videos in my Feed from 12/16. 12/15 yes, and before yes. So it's 24hr+ so far. Again, still don't know why.

But I found a solution. Go to Device, then select the Hub >>> Storage Settings and the video recordings are all there, within a reasonable time, 2-3 seconds. It does not give a preview (no subscription) so click on it to view the recording.

Been an Alro fan for many years, and for a second, was regretting investing (upgrade) to Pro5S. Now that I know, happy again.

Hope this will help someone.