topic Re: New Zealand in Arlo Pro 5S 2K

Time zone incorrect

Malzone — Tue, 01 Oct 2024 15:44:37 GMT

Just got rid of the base station. Only have 5 cameras, pro 4s & 5s and the time zone setting is incorrect, but I can't find the zones anywhere in cam settings or on the profile page on web. I also wasn't prompted when I set them up directly to wireless without base station. Help!

Re: New Zealand

StephenB — Mon, 30 Sep 2024 12:20:29 GMT

@Malzone wrote:

Just got rid of the base station. Only have 5 cameras, pro 4s & 5s and the time zone setting is incorrect, but I can't find the zones anywhere in cam settings or on the profile page on web. I also wasn't prompted when I set them up directly to wireless without base station. Help!

If you entered an address for the location, then the Arlo Cloud figures out the time zone. There is no way to override it. You can try changing the address, and then changing it back.

If you didn't enter the address, then

click on the profile icon
select "home"

You'll see the time zone there.

Re: New Zealand

Malzone — Mon, 30 Sep 2024 19:43:28 GMT

Thank you that worked!