https://community.arlo.com/t5/Arlo-Pro-5S-2K/Cant-turn-on-arlo-after-turning-off/m-p/2413433#M2859 <P>As a guess it may be a problem with the mobile app if the web portal shows ok.</P><P>&nbsp;</P><P>What mobile platform are you using?&nbsp;</P><P>&nbsp;</P><P>Which app UI experience do you have?</P><P>&nbsp;</P><P>Normally the web portal is the buggy app.</P> Wed, 14 Aug 2024 03:50:35 GMT DannyBearAgain 2024-08-14T03:50:35Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Cant-turn-on-arlo-after-turning-off/m-p/2413421#M2858 <P>When I turn off a camera I. The app, it's impossible to turn it back on. Just says ots offline even though my rputer has it connected. Have to remove the device the from the app completely for then to sync it back to have it in the app. Feels like a cheap product. Tried taking the battery out for 10 secs and other troubleshooting. No fix.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000020668.jpg" style="width: 1080px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/430076i8A9B131B706077F1/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="1000020668.jpg" alt="1000020668.jpg" /></span></P><P> </P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000020670.jpg" style="width: 1080px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/430079iEDCB8F8EAF5C21A9/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="1000020670.jpg" alt="1000020670.jpg" /></span></P><P>  </P><P> </P> Tue, 13 Aug 2024 23:46:40 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Cant-turn-on-arlo-after-turning-off/m-p/2413421#M2858 Olra2012 2024-08-13T23:46:40Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Cant-turn-on-arlo-after-turning-off/m-p/2413433#M2859 <P>As a guess it may be a problem with the mobile app if the web portal shows ok.</P><P>&nbsp;</P><P>What mobile platform are you using?&nbsp;</P><P>&nbsp;</P><P>Which app UI experience do you have?</P><P>&nbsp;</P><P>Normally the web portal is the buggy app.</P> Wed, 14 Aug 2024 03:50:35 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Cant-turn-on-arlo-after-turning-off/m-p/2413433#M2859 DannyBearAgain 2024-08-14T03:50:35Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Cant-turn-on-arlo-after-turning-off/m-p/2414231#M2897 <P>HI <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/988793">@Olra2012</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Are you still experiencing these symptoms?</P> Mon, 19 Aug 2024 15:25:34 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Cant-turn-on-arlo-after-turning-off/m-p/2414231#M2897 ShayneS 2024-08-19T15:25:34Z