topic Cameras will not detect, notify or records when its dark/sunrise in Arlo Pro 5S 2K

Cameras will not detect, notify or records when its dark/sunrise

AD7088 — Mon, 05 Aug 2024 16:37:41 GMT

I recently just purchased 2 of the Pro 5S K camera's. They will detect, notify and record most of the time, but for example (this morning), my son and husband left at 5:20 EST and 6:00 EST this morning. Both cameras did not detect either of them (persons or vehicles) this morning. I have not set any schedules or have not done anything. They just do not detect or anything it seems during dark or that time frame. Also, I do not have a base station/Smarthub - what would the benefits be in having one. I appreciate all of the advice. Thank you!

Re: Cameras will not detect, notify or records when its dark/sunrise

jguerdat — Tue, 06 Aug 2024 14:43:03 GMT

Make sure that 1) motion is across the FOV and not to/from the camera and 2) the distance is less than 25 feet from the camera to the subject. You may need to reposition the cameras and/or increase motion sensitivity in your camera settings under Default Mode Settings.

https://kb.arlo.com/37/Arlo-Camera-Placement-Tips

https://kb.arlo.com/000062777/About-Arlo-Routines-Modes-Rules-and-Automations

You can also post screenshots from the cameras for suggestions.

Re: Cameras will not detect, notify or records when its dark/sunrise

AD7088 — Thu, 08 Aug 2024 22:03:58 GMT

Thank you!