https://community.arlo.com/t5/Arlo-Pro-5S-2K/Arlo-pro-5s-2k-set-up/m-p/2407042#M2409 <P>Good day,&nbsp;</P><P>&nbsp;</P><P>I’m having problems installation cameras on Arlo app, please assist.&nbsp;</P> Sat, 06 Jul 2024 22:22:19 GMT henry340 2024-07-06T22:22:19Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Arlo-pro-5s-2k-set-up/m-p/2407042#M2409 <P>Good day,&nbsp;</P><P>&nbsp;</P><P>I’m having problems installation cameras on Arlo app, please assist.&nbsp;</P> Sat, 06 Jul 2024 22:22:19 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Arlo-pro-5s-2k-set-up/m-p/2407042#M2409 henry340 2024-07-06T22:22:19Z https://community.arlo.com/t5/Arlo-Pro-5S-2K/Arlo-pro-5s-2k-set-up/m-p/2407110#M2414 <P>Details, all of them. What have you tried and what do you see? Are you connecting to WiFi or to a SmartHub?</P> <P>&nbsp;</P> <P>Make sure you're connected to your home WiFi's 2.4GHz band and you've disconnected any VPN that's in use. Try resetting the camera:</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0" target="_blank">https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0</A></P> Sun, 07 Jul 2024 12:56:22 GMT https://community.arlo.com/t5/Arlo-Pro-5S-2K/Arlo-pro-5s-2k-set-up/m-p/2407110#M2414 jguerdat 2024-07-07T12:56:22Z