Pro 5s can't connect after resetting router

Benski96 — Wed, 19 Jun 2024 23:02:23 GMT

i have had to reset my router as gotne to fibre but i can't connect my pro5s cameras now

Re: Pro 5s

StephenB — Tue, 18 Jun 2024 11:38:58 GMT

@Benski96 wrote:

i have had to reset my router as gotne to fibre but i can't connect my pro5s cameras now

Make sure they are fully charged - they will drain power fairly quickly when they are trying to reconnect.

If you haven't reset the cameras (or removed them from your account), then I suggest setting the wifi network name and password to match what you were using before.

If you have removed them from your account, you can do a hardware reset. Open the housing, and press the button inside until the camera LED flashes amber (about 15 seconds). Then try the install again. Also, sometimes using my.arlo.com on a PC works when the app fails.

topic Pro 5s can't connect after resetting router in Arlo Pro 5S 2K

Pro 5s can't connect after resetting router

Re: Pro 5s