topic Re: Cameras go flat after losing connection in Arlo Pro 5S 2K

Cameras go flat after losing connection

Demon7 — Fri, 07 Jun 2024 08:09:59 GMT

Home internet went down for 5 days and in that time camera batteries went flat. They were on 90% charge previously.

Re: Cameras go flat after losing connection

StephenB — Fri, 07 Jun 2024 10:38:29 GMT

@Demon7 wrote:

Home internet went down for 5 days and in that time camera batteries went flat. They were on 90% charge previously.

Was your home wifi also down?

Or was the wifi working, but with no internet connection?

Re: Cameras go flat after losing connection

Demon7 — Fri, 07 Jun 2024 11:20:13 GMT

I am not certain but I believe the wifi was working but there was no internet.

Re: Cameras go flat after losing connection

StephenB — Fri, 07 Jun 2024 11:32:03 GMT

@Demon7 wrote:

I am not certain but I believe the wifi was working but there was no internet.

The reason I am asking is that the cameras do use a lot of power when they are trying to re-establish their wifi connection. I don't know how that compares to the case where the wifi is up, but the internet is down.

Re: Cameras go flat after losing connection

Demon7 — Fri, 07 Jun 2024 12:18:22 GMT

Thanks Stephen. I can't confirm either way unfortunately. Would be good if connection attempts were controlled a bit then. On the other hand what does happen if the wifi is up but internet is down.

Re: Cameras go flat after losing connection

StephenB — Fri, 07 Jun 2024 14:19:05 GMT

@Demon7 wrote:

Thanks Stephen. I can't confirm either way unfortunately. Would be good if connection attempts were controlled a bit then. On the other hand what does happen if the wifi is up but internet is down.

The camera will try to connect to the Arlo Cloud - but I don't know how often. Impact on power might depend on whether the camera is connected through a smarthub, or not.

Not something I've tried to test, and my internet service is very reliable, so I haven't experienced this scenario.