topic Re: Cant shut off cameras 5s2K cameras in Arlo Pro 5S 2K

Cant shut off cameras 5s2K cameras

bsmall2800 — Mon, 22 Apr 2024 16:08:32 GMT

I cant seem to shut off my cameras when in Standby mode anymore. I even tried to shut off the each individual camera in the settings and when I slide the camera to OFF and go back and check its back ON. This just started happening this morning. Its always been working when i Arm the cameras they all come on and when I select Standby it deactivates the cameras. But now they are active all the time regardless which mode Armed/Away or Standby I'm in.

I suspect its a Firmware Issue.

Any help would be appreciated. Thank you.

Re: Cant shut off cameras 5s2K cameras

jguerdat — Tue, 23 Apr 2024 14:34:59 GMT

Have you reinserted the battery to cause the camera to get back to a known state?

Re: Cant shut off cameras 5s2K cameras

bsmall2800 — Tue, 23 Apr 2024 15:51:01 GMT

I did remove the battery and waited 10 seconds and placed the battery back in the camera on all 8 cameras and now everything is working properly again. Have know idea what could have caused this issue in the first place, but glad it was easy fix.

Thanks for the suggestion!