topic Re: Daylight savings time in Arlo Pro 5S 2K

Daylight savings time

Retired_Member — Sat, 21 Oct 2023 21:51:29 GMT

My arlo system has not changed with daylight savings time. All previous solutions suggest changing the Timezone however there is no way for me to change the Timezone, the option is greyed out.

Re: Daylight savings time

BrookeN — Mon, 23 Oct 2023 19:38:22 GMT

If you do these steps is it still grayed out?

To set the time zone for your Arlo camera:

Open the Arlo app on your mobile device.
Go to Settings > My Devices.
Tap the name of the device you want to work with.
Tap Time Zone.
Scroll to find the correct time zone, and tap to select it.

Re: Daylight savings time

PedroH — Sat, 06 Apr 2024 07:49:03 GMT

I am trying to change the time zone to GMT - summer time. The option is greyed out.

Re: Daylight savings time

PedroH — Sat, 06 Apr 2024 07:49:33 GMT

It is still greyed out

Re: Daylight savings time

PedroH — Sat, 06 Apr 2024 07:52:15 GMT

There are no settings on my device

Re: Daylight savings time

PedroH — Sat, 06 Apr 2024 07:52:58 GMT

I cannot see settings on my mobile device

Re: Daylight savings time

PedroH — Sat, 06 Apr 2024 07:55:20 GMT

Essential spotlight.

There are no settings menu on my mobile device

Re: Daylight savings time

PedroH — Sat, 06 Apr 2024 07:59:01 GMT

Arlo essential spotlight

There is no settings on my mobile device

Re: Daylight savings time

PedroH — Sat, 06 Apr 2024 08:00:28 GMT

I cannot change time zone on my mobile device to British Summer Time

Re: Daylight savings time

StephenB — Sat, 06 Apr 2024 10:36:39 GMT

@PedroH wrote:

I am trying to change the time zone to GMT - summer time. The option is greyed out.

Please don't make multiple posts.

If you entered your address when you created the location for the camera, then the timezone is locked to your location, and can't be changed. IMO that is a bug.

One option is to create a second location w/o the address, move the camera to it, and then delete the original location. Then you will be able to set the timezone manually.

You can also try contacting Arlo support through the support center. No idea how long it would take them to fix the problem.