topic Re: Pro4 camera and wired doorbell in Arlo Pro 4

Pro4 camera and wired doorbell

FarmFed — Sun, 15 Aug 2021 23:27:21 GMT

I also have the VMC4350 cameras. System was awesome for 2 months with 2.4hz modem. Provider pulled due to malfunction and replaced with dual band and I have tried to get cameras to communicate by using just the 2.4hz, they chime for set-up, but freeze stall on set-up and won't work. Do I throw them in trash or is there a workaround. Customer service has been no help.

Re: Pro4 camera and wired doorbell

Antrey17 — Mon, 16 Aug 2021 01:32:44 GMT

I had this once and found that removing the app and reinstalling it helped.

I also have tried switching to flight mode on your phone then switching it off will help sometimes.

the cameras won't be bothered by the 5g network.

Also if you used the same SSID (the wifi name) on the new router i would recommend forgetting the WiFi network on your phone and then reconnecting to it as it may have some old info from the existing router stuck in there..

Just ideas to try.

Re: Pro4 camera and wired doorbell

FarmFed — Mon, 23 Aug 2021 16:13:13 GMT

I deleted all the saved cameras in my existing app. I deleted the app, powered off, back on, and then reloaded a new download of the ARLO app. I logged back in, then detached each battery for at least a minute, then reloaded with a fresh battery, pressed and held reset until blinking blue, used my app to scan the qr code, had the chime, and then proceeded successfully to reacquire the connections.