topic Re: Alro pro 4 camera connecting problem in Arlo Pro 4

Alro pro 4 camera connecting problem

Pakphom — Mon, 19 Jun 2023 06:50:08 GMT

Issue with connecting with camera.

The network connection is normal and able to check camera status, battery, etc.. but once click live the camera start connecting and no live view.

Re: Alro pro 4 camera connecting problem

jguerdat — Mon, 19 Jun 2023 12:01:20 GMT

Bring the camera closer to your router or hub to see if that makes a difference.

Re: Alro pro 4 camera connecting problem

Pakphom — Fri, 30 Jun 2023 15:21:01 GMT

After try many times, It’s back online for few days and now same problem happened again.
Camera connection is ok but can not see live view.

Maybe hardware problems. It’s still on warranty. Can I do anything about it?

Re: Alro pro 4 camera connecting problem

jguerdat — Sat, 01 Jul 2023 14:07:51 GMT

Did you bring the camera closer to your router or hub as I suggested? That could help us understand what's going on. Yes, it could be hardware but it could also be a signal strength/quality issue.