topic Smarthub in Arlo Pro 4

Smarthub

NZRam — Sun, 25 Jun 2023 02:28:11 GMT

Hi I currently subscribe to arlo cloud but am thinking of canceling and getting a smarthub for my arlo Pro 4 cameras. Do you know if you can then still operate the cameras the same that they will record to the USB storage on the hub when motion is detected and that you can then access recordings from the app. Basically what dosent work with the hub that you could do with subscription.

Cheers Rob

Re: Smarthub

jguerdat — Sun, 25 Jun 2023 13:25:13 GMT

The processes remain the same regardless of local recordings but accessing the recordings is noticeably different. Thumbnails don't load until you click on the video and it downloads and you can't swipe from one video to the next. Also, manual recordings aren't stored. It works but isn't the same as cloud recordings.

A subscription also enables other features such as activity zones for a battery-powered camera. Without the sub, you'd have to attach AC power for them to work. You may want to read this:

https://kb.arlo.com/000063083/What-Arlo-subscription-plans-and-cloud-recording-options-are-available

Re: Smarthub

StephenB — Sun, 25 Jun 2023 23:36:42 GMT

@NZRam wrote:

Basically what dosent work with the hub that you could do with subscription.

Limitations include

recordings only accessible from the app (not the browser)
recordings only available from the main account (not friend accounts)
no ability to make manual recordings or snapshots
no thumbnails, so recordings need to be downloaded to see anything
remote access requires router setting changes that some find difficult (and which don't work with some internet service providers).