topic Re: Need help with cancelled account still being fraudulently charged in Arlo Pro 4

Need help with cancelled account still being charged

SBeth — Thu, 15 Jun 2023 20:25:00 GMT

Need help! Cancelled Subcscription still being charged. Need to speak to human please

Re: Continue to be Charged for Canceled Subscription

SBeth — Wed, 14 Jun 2023 19:49:24 GMT

I am having the same problem. I cancelled my subscription but continue to be charged. Cannot speak to a human! Very frustrating, fraudulent business practices! Buyer Beware! Terrible customer service! Terrible Dishonest Company. Need help!

Re: Need help with cancelled account still being fraudulently charged

JamesC — Thu, 15 Jun 2023 20:25:01 GMT

SBeth,

It appears you still have an active subscription associated with the email address you're also using here on the community.

If you wish to cancel your subscription, follow the instructions listed in this article: https://kb.arlo.com/de/1215141/How-do-I-change-or-cancel-my-Arlo-subscription-plan

JamesC