Cameras record every little sound

groundy — Thu, 15 Jun 2023 00:34:48 GMT

My Arlo device was great to start with, now my cameras record every little sound, so my batteries drain fast, my service is terrible now I don’t know how to get ahold of anyone to fix it. Any advice?

Re: Service

jguerdat — Tue, 13 Jun 2023 12:49:36 GMT

Could be the sun's IR being reflected due to the angle of the sun now. Remember that it changes over time and can cause issues. If it's happening at night, too, then that's not the issue.

Try reducing the motion sensitivity in your modes and rules. Here's a link that may help (this is for the old user interface but there's a link near the top if you happen to have the new version):

https://kb.arlo.com/42/What-are-modes-and-rules-and-how-does-Arlo-use-them

You may also want to reposition the camera to eliminate trees, bushes, etc. that blow in the wind. A screenshot of the camera view may be useful for suggestions.

topic Re: Service in Arlo Pro 4

Cameras record every little sound

Re: Service