topic Re: Cameras aren't working the one time I need them! in Arlo Pro 4

Cameras aren't working the one time I need them!

TacoTuesday — Thu, 08 Jun 2023 18:46:12 GMT

Had activity outside of my house and live view and recordings were down at 10:55am PST. Worthless!!!!!!!!!!!!!!!

Re: Cameras aren't working the one time I need them!

JamesC — Thu, 08 Jun 2023 18:47:17 GMT

The Arlo development team is currently investigating reports of this issue. You can view status updates here: https://status.arlo.com/

We apologize for any inconvenience this has caused.

JamesC

Re: Cameras aren't working the one time I need them!

JamesC — Thu, 08 Jun 2023 19:11:16 GMT

This issue should now be resolved. You may need to log out and log back in to the Arlo Secure mobile app if you're still experiencing any issues.

JamesC

Re: Cameras aren't working the one time I need them!

secaz — Thu, 08 Jun 2023 19:21:14 GMT

Nope - not resolved. I have 3 base stations and only one has come back. Same experience on web portal and Android, logged out and logged back in...

Cold booted the other two base stations, still no joy.

I'm sure most criminals have noticed by now that Thursdays are Arlo maintenance days. Cannot count the number of times Arlo has gone down or malfunctioned on Thursdays... and many times on into Friday or Saturday...