https://community.arlo.com/t5/Arlo-Pro-4/I-lost-connection-from-my-base-station-to-my-camera-s-How-do-I/m-p/1916153#M9409 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/913750">@Wiegand</a>&nbsp;wrote:<BR /> <P>We changed WiFi services. Just need to know how to sync the base station with the camera's. Nothing is broke. We unfortunately did a reboot when we changed internet service and it lost contact.&nbsp;</P> <HR /></BLOCKQUOTE> <P>All you should need to do is plug the ethernet cable from the base into the new router.</P> <P>&nbsp;</P> <P>What base do you have, and what is the LED status?</P> <UL> <LI><A href="https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean" target="_blank">https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean</A></LI> </UL> Thu, 08 Jun 2023 18:36:12 GMT StephenB 2023-06-08T18:36:12Z https://community.arlo.com/t5/Arlo-Pro-4/I-lost-connection-from-my-base-station-to-my-camera-s-How-do-I/m-p/1916086#M9398 <P>base station model is Arlo ProVMB4000. Camera's model are VMB4030</P> Thu, 08 Jun 2023 13:52:39 GMT https://community.arlo.com/t5/Arlo-Pro-4/I-lost-connection-from-my-base-station-to-my-camera-s-How-do-I/m-p/1916086#M9398 Wiegand 2023-06-08T13:52:39Z https://community.arlo.com/t5/Arlo-Pro-4/I-lost-connection-from-my-base-station-to-my-camera-s-How-do-I/m-p/1916095#M9399 <P>I have the same base station and noticed I lost connection yesterday on all my Pro 2 cameras, including my wired video doorbell. Tried rebooting and power cycling the base but it’s not even trying to connect. With all the recent firmware and app updates, I wonder if something broke?</P> Thu, 08 Jun 2023 14:59:22 GMT https://community.arlo.com/t5/Arlo-Pro-4/I-lost-connection-from-my-base-station-to-my-camera-s-How-do-I/m-p/1916095#M9399 oldstoneface 2023-06-08T14:59:22Z https://community.arlo.com/t5/Arlo-Pro-4/I-lost-connection-from-my-base-station-to-my-camera-s-How-do-I/m-p/1916096#M9400 <P>We changed WiFi services. Just need to know how to sync the base station with the camera's. Nothing is broke. We unfortunately did a reboot when we changed internet service and it lost contact.&nbsp;</P> Thu, 08 Jun 2023 15:02:46 GMT https://community.arlo.com/t5/Arlo-Pro-4/I-lost-connection-from-my-base-station-to-my-camera-s-How-do-I/m-p/1916096#M9400 Wiegand 2023-06-08T15:02:46Z https://community.arlo.com/t5/Arlo-Pro-4/I-lost-connection-from-my-base-station-to-my-camera-s-How-do-I/m-p/1916153#M9409 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/913750">@Wiegand</a>&nbsp;wrote:<BR /> <P>We changed WiFi services. Just need to know how to sync the base station with the camera's. Nothing is broke. We unfortunately did a reboot when we changed internet service and it lost contact.&nbsp;</P> <HR /></BLOCKQUOTE> <P>All you should need to do is plug the ethernet cable from the base into the new router.</P> <P>&nbsp;</P> <P>What base do you have, and what is the LED status?</P> <UL> <LI><A href="https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean" target="_blank">https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean</A></LI> </UL> Thu, 08 Jun 2023 18:36:12 GMT https://community.arlo.com/t5/Arlo-Pro-4/I-lost-connection-from-my-base-station-to-my-camera-s-How-do-I/m-p/1916153#M9409 StephenB 2023-06-08T18:36:12Z