topic Re: Cannot find Settings>Devices for Base Station in Arlo Pro 4

Cannot find Settings>Devices for Base Station

Tim_T — Tue, 30 May 2023 13:12:08 GMT

I am trying to set up local USB recording and the first step is to locate Settings>Devices. Where is it? The only Devices I see are the six Pro 4 cameras, and thats in Settings>Home>Devices. I'm using the web portal. I've also tried finding the Base Station Settings in the Arlo Secure app.

Re: Cannot find Settings>Devices for Base Station

DannyBearAgain — Tue, 30 May 2023 23:57:17 GMT

Had you imported the base station into your account?

The Cameras need to be added to the base to have backup storage capabilities.

Re: Cannot find Settings>Devices for Base Station

StephenB — Wed, 31 May 2023 12:58:07 GMT

@Tim_T wrote:

I am trying to set up local USB recording and the first step is to locate Settings>Devices. Where is it?

What base station model do you have?

Are you using the primary account? Or are the cameras shared with your account?

Also - do you see "Library" as a menu option on the main app page? Or do you see "Dashboard" and "Feed".

Re: Cannot find Settings>Devices for Base Station

Tim_T — Wed, 31 May 2023 15:47:27 GMT

Solved. Thank you all. I did not realize that I needed to add the Smart Hub as a device. That was not possible to do from the web portal for some reason, but it was almost automatic from the Arlo Secure mobile app.

Re: Cannot find Settings>Devices for Base Station

DannyBearAgain — Wed, 31 May 2023 22:36:32 GMT

That’s a first, usually it is the other way round when trying to import devices.