https://community.arlo.com/t5/Arlo-Pro-4/Intermittent-Internet-and-Wifi-Offline-connection-battery-not/m-p/1913543#M9120 <P>After a couple years using Arlo Pro 4 with frustrating intermittent offline episodes, we discovered it was due to the missing battery.&nbsp; &nbsp;Even though the electricity is hardwired,&nbsp; it appeared that the battery helps with the wifi connections.&nbsp; Who knew?&nbsp;</P> Wed, 17 May 2023 17:51:02 GMT Newbie2Arlo 2023-05-17T17:51:02Z https://community.arlo.com/t5/Arlo-Pro-4/Intermittent-Internet-and-Wifi-Offline-connection-battery-not/m-p/1913543#M9120 <P>After a couple years using Arlo Pro 4 with frustrating intermittent offline episodes, we discovered it was due to the missing battery.&nbsp; &nbsp;Even though the electricity is hardwired,&nbsp; it appeared that the battery helps with the wifi connections.&nbsp; Who knew?&nbsp;</P> Wed, 17 May 2023 17:51:02 GMT https://community.arlo.com/t5/Arlo-Pro-4/Intermittent-Internet-and-Wifi-Offline-connection-battery-not/m-p/1913543#M9120 Newbie2Arlo 2023-05-17T17:51:02Z https://community.arlo.com/t5/Arlo-Pro-4/Intermittent-Internet-and-Wifi-Offline-connection-battery-not/m-p/1913616#M9134 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/855062">@Newbie2Arlo</a>&nbsp;wrote:<BR /> <P>Even though the electricity is hardwired,&nbsp; it appeared that the battery helps with the wifi connections.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Perhaps some glitches in the power account for that (either in the main power feed, or maybe the cable connection at the Pro 4)?</P> <P>&nbsp;</P> <P>FWIW, my own Pro 4 is hardwired, and I do leave the battery in.&nbsp; &nbsp;I use a base station that is protected by a UPS, so I still get recordings during a power outage.</P> Thu, 18 May 2023 11:42:10 GMT https://community.arlo.com/t5/Arlo-Pro-4/Intermittent-Internet-and-Wifi-Offline-connection-battery-not/m-p/1913616#M9134 StephenB 2023-05-18T11:42:10Z