topic Re: Battery draining in Arlo Pro 4

Battery draining

BryceRusson — Mon, 27 Feb 2023 19:23:56 GMT

Why is my Arlo 4 camera battery draining so fast in a day or more?

Re: Battery draining

StephenB — Thu, 23 Feb 2023 12:06:29 GMT

@BryceRusson wrote:

Why is my Arlo 4 camera battery draining so fast in a day or more?

Generally fast battery drain is due to

a poor wifi connection (drops require the camera to actively restore the connection, which can use a lot of power)
a lot of video streaming activity

Are you seeing any signs of a poor connection? Inability to livestream, or corruption in the recorded video?

Also, about how many minutes of video is being streamed per day? To estimate this you need to delete any activity zones, and monitor for a couple of days - as they mask activity.

Re: Battery draining

eelpout — Fri, 05 May 2023 18:47:10 GMT

Mine just started doing this as well. Pro 4, tried with 3 different Arlo branded batteries. All drain to zero in about 30 hours.

No movement is detected. I've reset it twice.

Did you ever find an answer?

Re: Battery draining

ShayneS — Mon, 08 May 2023 18:39:03 GMT

@eelpout

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to the Profile icon > Support Center > Select device > contact