topic Arlo pro 4 draining in two days after firmware update in Arlo Pro 4

Arlo pro 4 draining in two days after firmware update

river343 — Tue, 25 Apr 2023 08:08:27 GMT

My arlo pro 4 cameras are 3 months old, not that the battery life was that great to start with I'd get a couple of weeks before they needed charging but now one of the cameras is draining completely in 2-3 days.

Last week I bought the camera in to charge and it requested a firmware update. I allowed the camera to complete the update but since then it has completely drained twice. I had it set to 'best battery' and the camera is recording about twice an hour during the day

I need to charge the second camera in the next couple of days, worried this will happen also. Please advise wha.

Re: Arlo pro 4 draining in two days after firmware update

StephenB — Tue, 25 Apr 2023 11:28:34 GMT

@river343 wrote:

Last week I bought the camera in to charge and it requested a firmware update. I allowed the camera to complete the update but since then it has completely drained twice. I had it set to 'best battery' and the camera is recording about twice an hour during the day

Is this with activity zones? You might try removing any zones as a test, and see if you get a flood of recordings.

Also, I suggest rebooting the camera (removing the battery and reinserting it). If that doesn't help, try a full reset.

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

Re: Arlo pro 4 draining in two days after firmware update

eelpout — Fri, 05 May 2023 19:05:37 GMT

this just started happening on one of my Pro 4's as well. not a battery issue as I've tried with 3 different Arlo branded ones; all these have drained to zero in around 30 hours.

nothing else was changed and it behaved well before a recent update.

I've tried re-pairing to both Wi-Fi and a base station and the same drain occurs.

I'll try doing the full 15 second reset and see what happens.