topic Pro 4 cameras not working in Arlo Pro 4

Pro 4 cameras not working

NotHappy7 — Tue, 04 Apr 2023 22:29:29 GMT

I bought a 3 pack of Pro 4 cameras. that was in September. Now one drops the wi-fi connects all the time and takes for ever to try and reprogram it. After a few days I can get it reprogrammed. Then I hooked up a solar panel up to two of them. This may be why other peoples cameras are cutting out and they can't get them to work. The case is not water proof. So, that means while your connects is in water you are creating a lot of corrosion on the 3 prongs going into the camera. I have corrosion on both of the cameras, I have lost a prong one both of the cameras, I'm use that they will no longer charge with the solar panel due to the corrosion occurring. Now, I have one camera without corrosion because it only has a battery hookup. But, since I took it out to change the battery, now I can't get it to reconnect to the wi-fi. Arlo needs to come up with better outside cases or supply some caulking so after they are mounted we can try and make them water tight.

Re: Pro 4 cameras not working

ShayneS — Thu, 06 Apr 2023 21:24:26 GMT

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.

Re: Pro 4 cameras not working

RichAnderson1 — Thu, 14 Sep 2023 01:07:27 GMT

I have two sets of Arlo cameras, at two different homes. Whenever power blips (especially the home on Florida Flash & Flicker power) the cameras lose connectivity. I cannot reset them unless I am at the house to push that silly little button. I think I'm going to throw both sets in the trash and buy Ring cameras or some other brand.

Re: Pro 4 cameras not working

jguerdat — Thu, 14 Sep 2023 16:52:27 GMT

A single post suffices. I replied in another thread.