topic Re: Multiple locations in Arlo Pro 4

Multiple locations

TomJr — Mon, 07 Nov 2022 02:28:19 GMT

I currently have 4 cameras at my home but would like to put one in my vacation home? How can I do this if I can do I need a special plan?

thanking everyone in advance for your help.

TomJr

Re: Multiple locations

jguerdat — Mon, 07 Nov 2022 13:56:44 GMT

If you have a subscription, you can have as many cameras in as many places as you need.

Re: Multiple locations

Breaksalot — Fri, 31 Mar 2023 10:01:15 GMT

Are you sure? Each location looks like it needs its own plan in the app.

Re: Multiple locations

jguerdat — Fri, 31 Mar 2023 13:07:09 GMT

You didn't specify which user interface (UI) you are using and I didn't ask. There's still a lot of issues that we (I) need to verify which UI is in use to provide the correct answer. My reply above was based on the old UI - sorry.

Yes, the new UI requires a separate sub for each location.

Re: Multiple locations

Breaksalot — Fri, 31 Mar 2023 14:07:21 GMT

How do I get access to the old UI? This is a real deal breaker. I bought these cameras to cover my holiday house and regular house. I didn't expect to have to buy two subscriptions.

Re: Multiple locations

jguerdat — Sat, 01 Apr 2023 14:41:54 GMT

You don't. Once on the new UI you can't go back. Besides eventually the new UI will be enforced on all accounts.