topic Re: Pro 4 cameras in Arlo Pro 4

Pro 4 cameras

2Bucks — Wed, 08 Mar 2023 17:48:49 GMT

With my older Arlo Pro and before I did the system upgrade on the interface of things on my phone etc. I use to be able to select the order of my devices by just dragging the device in the order where I want it to appear on my phone etc. I had to delete and add back one of my devices to fix an unrelated problem and it put that device at the end of the order of appearance, where I would like it back to where it was. How do I do that with the new interface?

Re: Pro 4 cameras

DannyBearAgain — Thu, 09 Mar 2023 02:18:32 GMT

The camera re-ordering feature is still working using the older UI.

Will re-ordering Cameras work at all using with the new website UI?

Re: Pro 4 cameras

2Bucks — Thu, 09 Mar 2023 11:00:28 GMT

Can you walk me through it? I've been trying to do it but i can't seem to get to the screen I use to do it or anywhere else that works.

Re: Pro 4 cameras

2Bucks — Thu, 09 Mar 2023 11:02:57 GMT

I have the new UI. Are you telling me i can still use the old UI somehow?

Re: Pro 4 cameras

StephenB — Thu, 09 Mar 2023 11:59:17 GMT

@2Bucks wrote:

I have the new UI. Are you telling me i can still use the old UI somehow?

No, you can't go back. @DannyBearAgain is still on the old UI, and is just telling you that it still works with that experience.

Re: Pro 4 cameras

2Bucks — Thu, 09 Mar 2023 14:06:30 GMT

Ok let me try again. I have the new UI. Can I re-order my devices there? If it is possible can someone walk me through it? I've tried everything I can think of to do it.

Re: Pro 4 cameras

jguerdat — Thu, 09 Mar 2023 14:16:30 GMT

Yes. In the Devices display, click on the 3 dot menu top right and reorder. Click Done when finished.

Re: Pro 4 cameras

2Bucks — Thu, 09 Mar 2023 14:37:54 GMT

Got it thanks! I had gone there before and seen them wiggle and tried to move but didn't hold it down on it long enough. Thought it was going to be like wiggling apps on my iPhone and would delete it. LOL