topic Re: I phone trusted device issue in Arlo Pro 4

I phone trusted device issue

Brianluker — Tue, 10 Jan 2023 23:11:48 GMT

I need help making my new I phone a trusted device, works on other devices but can’t make I phone a trusted device, tried many time.

JamesC — Tue, 10 Jan 2023 23:11:38 GMT

If you uninstall the app and download again from the app store, do you still experience the same behavior?

JamesC

Jotabs — Sun, 05 Mar 2023 03:57:53 GMT

I have the same issue.

JamesC — Mon, 06 Mar 2023 19:53:33 GMT

Jotabs,

Some users have reported success by simply uninstalling and reinstalling the Arlo Secure mobile app. For others, following the steps here resolved the issue: https://community.arlo.com/t5/Arlo/Add-trusted-device-on-new-iPhone-Issue-Resolved-Workaround/m-p/18...

JamesC