https://community.arlo.com/t5/Arlo-Pro-4/Pro4-camera-problem/m-p/1904322#M8189 <P>Yes both are fully charged&nbsp;</P> Thu, 02 Mar 2023 20:12:32 GMT Mg1968 2023-03-02T20:12:32Z https://community.arlo.com/t5/Arlo-Pro-4/Pro4-camera-problem/m-p/1903928#M8155 <P><SPAN>Two of my pro 4 stopped working, now it doesn't want to connect back to the network. I have removed it from the system, factory reset, change batteries, etc. When I try to add it, both website and app finds the device but when it gets to check for updates there is no blue light blinking and it says that my device is up to date. After that it says that is connecting but no image comes up. I'm next to my router so distance is not the problem. I have done everything that is says &nbsp;on the instructions but when it comes to the bandwidth there is just a circle rotating in the middle of the screen. There are no lights on the camera what else is there I might be missing. Other cameras are working fine</SPAN></P> Tue, 28 Feb 2023 18:21:33 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro4-camera-problem/m-p/1903928#M8155 Mg1968 2023-02-28T18:21:33Z https://community.arlo.com/t5/Arlo-Pro-4/Pro4-camera-problem/m-p/1904317#M8188 <P>Mg1968,</P> <P>&nbsp;</P> <P>Is the cameras battery fully charged?</P> <P>&nbsp;</P> <P>JamesC</P> Thu, 02 Mar 2023 19:44:44 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro4-camera-problem/m-p/1904317#M8188 JamesC 2023-03-02T19:44:44Z https://community.arlo.com/t5/Arlo-Pro-4/Pro4-camera-problem/m-p/1904322#M8189 <P>Yes both are fully charged&nbsp;</P> Thu, 02 Mar 2023 20:12:32 GMT https://community.arlo.com/t5/Arlo-Pro-4/Pro4-camera-problem/m-p/1904322#M8189 Mg1968 2023-03-02T20:12:32Z