topic Re: Recordings in Arlo Pro 4

Pro 4 is not recording

ArloMNuser — Tue, 21 Feb 2023 22:47:00 GMT

I have an Arlo pro 2 and it is recording and I have a pro 4 and it's not recording. They are both connected to the same base.

Why is the pro 4 not recording?

(No subscription)

Re: Recordings

StephenB — Sat, 18 Feb 2023 17:15:57 GMT

@ArloMNuser wrote:

Why is the pro 4 not recording?

(No subscription)

That is why.

Pro 2 (and other legacy cameras) were sold with 7 days of free cloud storage, and Arlo is still providing that.

Newer models like the Pro 4 do not come with any free cloud storage. You need a subscription for that. That began in 2018, when Arlo introduced the Ultra.

Re: Recordings

ArloMNuser — Sat, 18 Feb 2023 17:42:08 GMT

Even when I have a base? How can I record locally then?

Re: Recordings

StephenB — Sat, 18 Feb 2023 18:10:23 GMT

@ArloMNuser wrote:

Even when I have a base? How can I record locally then?

You can still record locally to a VMB4000 or VMB4500. But you can't see those recordings from either the app or the browser (for any camera). Instead you need to eject the storage and connect it to a PC for viewing.

Upgrading the base to a VMB4540 would let you have direct access to local storage. But there are a lot of limitations:

local recordings only accessible from the app (not the browser)
local recordings only accessible from the primary account (not friend accounts)
no ability to save manual recordings or snapshots
no thumbnails (all videos have to be downloaded to the phone to view)
remote access requires router settings changes that some find difficult (and which aren't possible with some internet providers).