topic Re: Android app missing full screen arrows in Arlo Pro 4

Android app missing full screen arrows

Capstar34 — Thu, 09 Feb 2023 01:33:46 GMT

Full Screen double-arrow icon missing on Android App

I have cleared cache, reinstalled the app 3 or 4 times.

Obviously had heaps of trouble with the Arlo app in the past (as most do) but this is annoying. Only doing this randomly about 40% of the time. I have two systems of 3 cameras and its happening to both. Pro 3s with vmb 4540s.

Re: Android app missing full screen arrows

JamesC — Mon, 13 Feb 2023 18:07:36 GMT

Capstar34,

I'm not able to replicate this issue. Are you certain you have the latest version of the Arlo Secure mobile app installed?

JamesC

Re: Android app missing full screen arrows

Capstar34 — Mon, 13 Feb 2023 22:32:02 GMT

4.1.1_28514

That's the version I have.

I believe there is another bug too, 1 camera keeps loading and loading and 9 out of 10 times the only way I can get it go load is to go into the device and turn nightvision off and back on then exit back, press play and then it loads for a couple of seconds and works, however it also changes the view to full camera screen instead of the reduced viewing area I have set.

Re: Android app missing full screen arrows

Kathy-H — Tue, 07 Mar 2023 18:52:43 GMT

I been having the same problem and do the same clean catch, log out and log in, uninstall, reinstall. please let me know how to fix it. is been very annoying.

Kathy

Re: Android app missing full screen arrows

Capstar34 — Wed, 15 Mar 2023 03:12:00 GMT

I haven't found a fix yet, I have upgraded my internet so I now have 20+ upload speed which is more than adequate for the cameras. Unistalled app numerous times and reinstalled, reset bases, reset cameras. Spent more time trying to fix than could imagine. I have recently (2 months or more ago) purchased a 4 pack of other brand cameras for $1600 and the difference is unbelievable. Viewing loads instantly, never had a camera drop out, never a issue with missing recordings ect ect. Really wish I never bought the arlos. Had them over a year and have never been able to use them reliably.