topic Re: VMA 5400C Dual Battery Charger in Arlo Pro 4

VMA 5400C Dual Battery Charger

fred7157 — Sun, 22 Jan 2023 21:50:05 GMT

Hi Folks,

I recently purchased four Arlo Pro 4 cameras along with a dual battery charger…When I put the two batteries in one blinks yellow slowly and the other is a steady orange…I’ve tried rebooting the charger and reseating the batteries but it does the same thing.

Re: VMA 5400C Dual Battery Charger

StephenB — Mon, 23 Jan 2023 12:53:17 GMT

@fred7157 wrote:

When I put the two batteries in one blinks yellow slowly and the other is a steady orange…

How long are you waiting?

Re: VMA 5400C Dual Battery Charger

fred7157 — Mon, 23 Jan 2023 12:59:59 GMT

Hi,

I left them plugged in overnight and the one that was blinking yellow is solid green now...The orange one is still steady orange.

Thanks

Re: VMA 5400C Dual Battery Charger

StephenB — Mon, 23 Jan 2023 13:07:12 GMT

@fred7157 wrote:
I left them plugged in overnight and the one that was blinking yellow is solid green now...

So that one is charged.

@fred7157 wrote:

The orange one is still steady orange.

Have you tried moving it to the other slot? Also check that the battery contacts are clean, etc.

Re: VMA 5400C Dual Battery Charger

fred7157 — Mon, 23 Jan 2023 13:16:53 GMT

Hi,

Yes, I tried both slots and cleaned off the contacts with a pencil eraser, no luck.

What's odd is that the battery charges when I put it in side a camera and plugin using the USB cord.

Re: VMA 5400C Dual Battery Charger

StephenB — Mon, 23 Jan 2023 14:33:21 GMT

@fred7157 wrote:
Yes, I tried both slots and cleaned off the contacts with a pencil eraser, no luck.

What's odd is that the battery charges when I put it in side a camera and plugin using the USB cord.

I haven't seen solid orange (amber) on my own 5400C, and that status is not in the KB article:

https://kb.arlo.com/000062681/Arlo-Dual-Charging-Station-LED-Behavior

I'm tagging the mods ( @JamesC and @ShayneS ) so they can follow up on what that status means.

Re: VMA 5400C Dual Battery Charger

MelissaMM — Sat, 18 Mar 2023 06:07:17 GMT

Did you ever resolve this? I have the same issue with my dual charger. Except both go solid orange. I can change batteries fine inside a camera but they don’t charge in the dual charger which makes my spare batteries useless.

help!

Re: VMA 5400C Dual Battery Charger

StephenB — Sun, 19 Mar 2023 01:31:09 GMT

@MelissaMM wrote:

Did you ever resolve this? I have the same issue with my dual charger. Except both go solid orange.

That sounds different - more like a failed charger.

Have you tried this with multiple batteries?

Did it ever successfully charge?

Re: VMA 5400C Dual Battery Charger

MelissaMM — Mon, 20 Mar 2023 11:53:36 GMT

Yea when I first got it? It worked. Then somehow managed to charge one recently but usually fails

thanks

Re: VMA 5400C Dual Battery Charger

StephenB — Mon, 20 Mar 2023 13:57:21 GMT

@MelissaMM wrote:

Yea when I first got it? It worked.

It sounds like a failed charger to me - since you can charge the batteries when in the camera.

I don't know how long the warranty is for chargers (generally it is shorter for accessories than the cameras), but if it's less than a year old you could contact support for a warranty replacement. Or just get a new one.